Privacy Policy

At The Orpheum Malta, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following information through our captive email portal:

Personal identification information (first name, last name, email address)
Technical data (IP address, browser, mac address, and device information)

2. How We Use Your Information

Your information is used to:

Manage your reservation and provide services
Communicate essential stay-related information
Comply with legal obligations
Improve services and guest experience
Send promotional offers with your consent

3. Data Sharing and Disclosure

We do not sell your data. We may share it with:

Service providers under confidentiality agreements
Legal authorities if required

4. International Data Transfers

If your data is transferred outside the EEA, we ensure appropriate safeguards in line with GDPR.

5. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing

To exercise these rights, contact us at data@orpheum.com.mt.

6. Data Retention

We keep your data only as long as needed for the purposes stated, or as required by law.

7. Security Measures

We apply technical and organizational safeguards to protect your data. However, no system is completely secure.

8. Cookies and Tracking

Our portal may use cookies to enhance your experience. You can manage cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy. The most current version will always be available on our website.

10. Contact Us

If you have any questions, please contact:

25, Residenza Teatru, Triq Sir Patrick Stuart, Gzira, Malta
Email: admin@orpheum.com.mt

If you believe your data protection rights have been violated, you may lodge a complaint with the Information and Data Protection Commissioner.